Dynamic Double Glazing Privacy Policy

Dynamic Double Glazing recognises the importance of protecting your personal information and the privacy of the data that you provide.

By browsing or accessing our website, working for us or with us, contacting us on social media, offering services or goods to us, using goods or services provided to you by us, providing any information to us, you agree and confirm that you have read and understood the whole of this privacy policy.

Who We Are

Dynamic Double Glazing Ltd (https://www.dynamicdoubleglazing.co.uk) collects and uses certain personal information about you, we are responsible for keeping this information safe. When we collect this information we are regulated under the General Data Protection Regulation which applies in the United Kingdom. We are the controller of your personal information for the purposes of these laws.

What Personal Data We Collect And Why We Collect It

To process a request for a quote, complete a contract or deliver our products and services to you, it is necessary that we collect the following personal information about you:

Name

Phone Number

Address

Email Address

Depending on how you choose to pay at the time of purchase, it might be necessary for us to also collect the following information to process your payment:

Bank Account Details

Card Payment Information

We will also use your data to monitor customer satisfaction, gather feedback and honour your guarantee.

Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Cookies will last for one year. How we use cookies: A cookie is a small text file which is placed on your computer’s hard drive to help us identify you. The information collected allows us to monitor website traffic and to personalise content to you. The information collected is anonymous and no personal or identifiable data is held. You can choose to accept or decline cookies. All web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer, however this may prevent you from taking full advantage of all aspects of the website and reduce functionality.

Who We Share Your Personal Information With

In order to deliver our products and services to you, your data will only be shared with Dynamic Double Glazing Ltd internally. It will be shared with our employees, agents and installation partners in order for us to fulfil our contract with you. We will always ensure that any third parties have same systems of privacy in place. We will never transfer your data outwith the above.

Analytics

We use analytics on our website to get a better understanding of customer needs, trends and actions.

How Long Your Data Will Be Kept

If you have a contract with us will hold the personal data you provide for a period of 10 years from the completion of your installation.

If you do not have a contract with us, we will store your data for a period of 5 years.

What Rights You Have Over Your Data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Transparency over how we use your data.

Access to any information we hold about you.

The right to have mistakes amended.

Object to processing your information for direct marketing.

Our Contact Information

Email: info@dynamicdoubleglazing.co.uk

Phone: 01698 479604

Address: Maxim Business Park, Maxim 1 – 1st Floor, 2 Parklands Way, Motherwell, ML1 4WR.

Additional information

We have the appropriate security measures in place to protect your data from being lost, stolen or used in an unauthorised way. We limit access to your personal information to only those who have a genuine need for it. We will notify you of any data breach that happens within our company. This privacy notice was published on the 16th July 2018. Should this notice be updated or amended we will update this section with the correct date.