Dynamic Double Glazing recognises the importance of protecting your personal information and the privacy of the data that you provide.
Who We Are
Dynamic Double Glazing Ltd (https://www.dynamicdoubleglazing.co.uk) collects and uses certain personal information about you, we are responsible for keeping this information safe. When we collect this information we are regulated under the General Data Protection Regulation which applies in the United Kingdom. We are the controller of your personal information for the purposes of these laws.
What Personal Data We Collect And Why We Collect It
To process a request for a quote, complete a contract or deliver our products and services to you, it is necessary that we collect the following personal information about you:
Depending on how you choose to pay at the time of purchase, it might be necessary for us to also collect the following information to process your payment:
Bank Account Details
Card Payment Information
We will also use your data to monitor customer satisfaction, gather feedback and honour your guarantee.
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Who We Share Your Personal Information With
In order to deliver our products and services to you, your data will only be shared with Dynamic Double Glazing Ltd internally. It will be shared with our employees, agents and installation partners in order for us to fulfil our contract with you. We will always ensure that any third parties have same systems of privacy in place. We will never transfer your data outwith the above.
We use analytics on our website to get a better understanding of customer needs, trends and actions.
How Long Your Data Will Be Kept
If you have a contract with us will hold the personal data you provide for a period of 10 years from the completion of your installation.
If you do not have a contract with us, we will store your data for a period of 5 years.
What Rights You Have Over Your Data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Transparency over how we use your data.
Access to any information we hold about you.
The right to have mistakes amended.
Object to processing your information for direct marketing.
Our Contact Information
Phone: 0800 024 8921